Shipping & Returns
Shipping & Returns
Girls, don't hesitate because we guarantee delivery, if your order is lost or lost, we guarantee it for you!
❤ The reviews of our customers from
from all over the world they speak clearly ❤
Dear customer, this month and until February there could be delays on shipments and deliveries caused by the Chinese New Year, as you know we work closely with factories and partners throughout Europe, Asia and the United States, China being a focal point in that period for us there may be inconvenience unfortunately beyond our control.
This may not necessarily happen to you but being a national holiday period, slowdowns in the management of your order can be created. Having said that we remind you that your order is followed step by step by us up to your home but above all know that it travels in Prime insurance and it means that whatever happens to your order we guarantee for you ❤️
to guarantee you a good value for money we produce Europe - Asia - United States based on the product purchased. As soon as your order is confirmed, the quality control and fulfillment production process is immediately activated. The indicative travel times can vary between 5/15 days from fulfillment and can also be affected by many factors not attributable to us, but remember that all our shipments are insured and can be traced regularly step by step, and you have our active whatsapp support 24/7.
Orders for shoes and/or with bulky packaging could arrive without angular boxes, but carefully packed and packaged, we have made this choice to streamline sorting and customs clearance times, this to always offer you the best service possible ❤️
NOTE FOR CHRISTMAS GIFTS and Various Holidays:
Unfortunately given the period and the continuous inconvenience due to COVID and other delicate situations in Europe We do not guarantee deliveries for these dates, the goods on the way could suffer unexpected events that cannot be managed directly by us and we do not assume any kind of responsibility for your Christmas gifts 🙏🏻🎁 there may also be some inconvenience for updating tracking but be careful rest assured that your orders travel regularly even if with a slight delay.
All our outfits are produced and delivered directly to you from our warehouses with whom we have established distribution relationships around the world.